88fdb Privacy
Policy

This Privacy Policy applies to all personal data collected, processed, and stored by 88fdb in connection with your use of the 88fdb platform at https://88fdb.io, including all associated casino games, sports betting services, account management systems, customer support channels, and promotional communications. It applies to all registered players, prospective players who browse the platform without registering, and any individual who contacts 88fdb support.

By accessing the 88fdb platform or registering an account, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform and may request account closure by contacting [email protected].

This Privacy Policy should be read alongside the 88fdb Terms & Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and 88fdb.

88fdb acts as the data controller in respect of all personal data collected through the 88fdb platform. As data controller, 88fdb determines the purposes and means by which your personal data is processed. All data processing activities carried out by 88fdb are conducted in accordance with applicable data protection legislation.

For all data protection enquiries, requests to exercise your data rights, or concerns relating to the handling of your personal information, please contact the 88fdb Data Protection team at:

• Email: [email protected]
• Subject line: Data Protection Enquiry
• Response time: Within 5 business days of receipt

88fdb collects personal data from you through several channels — directly when you register or interact with our platform, automatically through your use of the site, and occasionally from third-party sources such as payment processors or identity verification providers. The categories of personal data we collect are set out below.

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identity document
• Date of birth (used for mandatory 21+ age verification)
• Gender (optional, used for personalisation)
• Nationality and country of residence
• Residential address including street, city, district, and postal code
• Valid email address
• Mobile phone number (used for SMS OTP authentication)
• Username and encrypted password

3.2 Identity Verification Documents

• Scanned copy or photograph of a government-issued photo identity document (National ID Card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or equivalent document dated within the past three months)
• Selfie or live photo for facial verification (where required by our KYC process)
• Proof of payment method ownership (e.g., screenshot of bKash or Nagad wallet registered in your name)

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment methods used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard)
• Transaction reference numbers and processing statuses
• Account balance history
• Bonus and promotional credit allocation and usage records
• Wagering history including individual bet amounts, game titles, outcomes, and timestamps

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session duration, login timestamps, and logout events
• Pages visited, features accessed, and navigation paths within the platform
• Referring website or marketing campaign identifier (UTM parameters)
• Error logs and crash reports (anonymised where possible)

3.5 Communications Data

• Content of support tickets, live chat transcripts, and email correspondence with the 88fdb support team
• Records of promotional email opens and link clicks
• Responses to player surveys or feedback forms

3.6 Responsible Gaming Data

• Deposit limits, loss limits, and session time reminders you have set on your account
• Cooling-off period and self-exclusion status and duration
• Responsible gaming assessment responses (where completed voluntarily)

88fdb processes your personal data for the following specific purposes. Each purpose is tied to a legal basis, which is set out in Section 5.

88fdb does not use your personal data for automated decision-making that produces significant legal effects without human oversight. Where automated risk scoring is used as part of our fraud or AML monitoring processes, any consequential account action (such as suspension) is reviewed by a member of the 88fdb compliance team before being applied.

Every data processing activity carried out by 88fdb is grounded in one of the following recognised legal bases:

• Contract performance: Processing is necessary to perform the contract between you and 88fdb — i.e., to provide the gaming and betting services you have registered for, process your transactions, and manage your account.
• Legal obligation: Processing is required to comply with applicable laws, including age verification requirements, anti-money-laundering (AML) regulations, know-your-customer (KYC) obligations, and financial record-keeping requirements.
• Legitimate interest: Processing is necessary for 88fdb's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and general analytics — provided these interests are not overridden by your own privacy rights and interests.
• Consent: For certain optional processing activities — such as sending you promotional emails, personalised bonus offers, or marketing communications — 88fdb will seek your explicit consent at the point of data collection. You may withdraw consent at any time by updating your communication preferences in your account settings or by contacting [email protected].

88fdb does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We may share your data with carefully selected third-party recipients only to the extent necessary to deliver our services or comply with legal requirements. The categories of third parties with whom data may be shared are listed below.

6.1 Payment Service Providers

To process your deposits and withdrawals, 88fdb shares the minimum necessary financial data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank, Islami Bank, Visa, and Mastercard. These providers receive only the data required to authenticate and execute each transaction. All payment service providers are bound by appropriate data processing agreements and their own regulatory obligations regarding data security.

6.2 Identity Verification Providers

88fdb uses third-party KYC and identity verification services to confirm player identities and satisfy age verification requirements. Your identity document images and, where applicable, facial verification data are shared with these providers solely for this purpose. KYC providers are contractually restricted from using your data for any purpose other than verification services for 88fdb.

6.3 Game Content Providers

Game studios and content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymised or pseudonymised player session data for the purpose of delivering game content and maintaining game integrity. Game providers do not receive your full name, contact details, or financial data unless required for specific dispute resolution purposes.

6.4 Regulatory and Law Enforcement Authorities

88fdb may disclose personal data to competent regulatory, law enforcement, or judicial authorities where required by applicable law, court order, or in connection with the investigation of suspected financial crime, fraud, or match-fixing. Such disclosures are made only to the extent required and are logged for audit purposes.

6.5 IT Infrastructure and Security Providers

88fdb engages third-party providers for cloud hosting, server infrastructure, cybersecurity monitoring, and platform analytics. These providers process data solely on 88fdb's instructions and are prohibited from using player data for any independent purpose. All infrastructure providers are subject to data processing agreements with appropriate security requirements.

88fdb takes the security of your financial data with the utmost seriousness. The following principles govern the handling of all payment-related personal data on the 88fdb platform:

• No storage of full card numbers: 88fdb does not store full debit or credit card numbers on its own servers. Card payment processing is handled by PCI-DSS compliant payment gateways. Only a truncated card reference (e.g., the last four digits) is retained for transaction records.
• Mobile wallet tokenisation: Transactions processed via bKash, Nagad, Rocket, and Upay are handled through tokenised API integrations. Your full mobile wallet credentials are never transmitted to or stored by 88fdb systems.
• Transaction record retention: Full transaction records including amounts, dates, payment method references, and processing statuses are retained for a minimum of five years following the date of the transaction to satisfy financial record-keeping obligations. See Section 9 for full data retention periods.
• Fraud monitoring: All deposit and withdrawal activity on the 88fdb platform is monitored by automated fraud detection systems. Unusual transaction patterns, velocity spikes, or mismatches between registered details and payment method ownership trigger manual compliance review.

88fdb uses cookies and similar tracking technologies on the 88fdb platform to enable core functionality, improve user experience, and gather aggregated analytics. The categories of cookies used are described below.

• Strictly necessary cookies: These cookies are essential for the operation of the 88fdb platform. They maintain your login session, store your language and currency preferences, and enable secure navigation between platform sections. These cookies cannot be disabled without impairing core platform functionality.
• Functional cookies: These cookies remember your personalisation choices — such as your preferred game lobby layout or responsible gaming settings — so you do not need to re-enter them on every visit. They do not track your activity across third-party websites.
• Analytics cookies: 88fdb uses privacy-respecting analytics tools to understand aggregate platform usage patterns, including which game categories are most popular, which pages experience high exit rates, and how players navigate between sections. Analytics data is anonymised and used solely to improve platform performance and content.
• Marketing cookies: Where you have given explicit consent, 88fdb may use cookies to track the effectiveness of its promotional campaigns and to serve relevant bonus offers based on your gaming preferences. You may withdraw consent for marketing cookies at any time via your account settings.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use key platform features including login and cashier functionality. 88fdb's cookie settings panel is accessible from the footer of the platform homepage.

88fdb retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to comply with legal and regulatory retention obligations, and to resolve any disputes or enforce our agreements. The following retention schedule applies:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 88fdb's data destruction procedures. Anonymised aggregated data (from which no individual can be identified) may be retained indefinitely for platform analytics and improvement purposes.

As a data subject, you hold a number of rights in relation to your personal data held by 88fdb. These rights are summarised below. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and include your registered account username and a brief description of your request.

• Right of access: You have the right to request a copy of the personal data that 88fdb holds about you. 88fdb will provide a structured summary of your data within 30 days of a verified request.
• Right to rectification: If any personal data held by 88fdb is inaccurate or incomplete, you have the right to request correction. You can update basic profile details directly from your account settings panel after 88fdb Login; for document-level corrections, please contact support.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Please note that 88fdb is subject to mandatory retention obligations (see Section 9) which may limit the scope of erasure requests.
• Right to restrict processing: You may request that 88fdb restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while you wait for a response to an erasure request.
• Right to data portability: Where processing is based on contract performance or consent and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interest, including for direct marketing purposes. Objections to direct marketing will be honoured immediately; other objections will be assessed case by case.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawal of consent does not affect processing activities grounded in other legal bases (such as contract performance or legal obligation).

If you are a parent or guardian and believe that a person under the age of 21 has registered an account on the 88fdb platform or provided personal data to 88fdb without your knowledge, please contact us immediately at [email protected] with the subject line "Underage Account Report". 88fdb takes all such reports seriously and will investigate and act on them as a matter of priority.

88fdb employs age verification procedures at registration and periodically throughout the account lifecycle to ensure compliance with the 21+ minimum age requirement. Any account for which satisfactory age verification cannot be completed will be suspended until verification is resolved.

The 88fdb platform may contain references to third-party game providers, payment partners, or sport data services. While 88fdb takes care to work only with reputable partners, we are not responsible for the privacy practices of third-party websites or services. This Privacy Policy applies exclusively to personal data processed by 88fdb in connection with the 88fdb platform at https://88fdb.io.

If you interact with a third-party service accessible via or referenced by the 88fdb platform, we encourage you to review that party's own privacy policy before providing any personal data. 88fdb has no control over and assumes no responsibility for the content, privacy policies, or data handling practices of any third-party services.

88fdb's primary player base is located in Bangladesh. Where personal data is transferred to, processed in, or stored in countries outside Bangladesh in connection with the delivery of 88fdb services — for example, to cloud infrastructure providers or international game studios — 88fdb takes appropriate measures to ensure that your personal data receives a level of protection equivalent to that which applies within Bangladesh.

Such measures may include:

• Standard contractual clauses incorporated into data processing agreements with relevant service providers
• Transferring data only to recipients in jurisdictions with adequate data protection frameworks
• Ensuring that all third-party processors are subject to binding contractual obligations regarding data security, purpose limitation, and data subject rights

If you have questions about the safeguards in place for international data transfers involving your personal data, please contact [email protected] with the subject line "International Transfer Enquiry".

88fdb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 88fdb platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. The 88fdb platform is served exclusively over HTTPS.
• Data encryption at rest: Sensitive data fields — including identity document images, financial records, and authentication credentials — are encrypted at rest using strong encryption algorithms on 88fdb's secure server infrastructure.
• Access controls: Access to personal data within 88fdb's internal systems is restricted to staff members who require it to perform their specific job function. All staff access is logged, audited, and subject to role-based permission controls.
• Two-factor authentication: The 88fdb platform supports SMS OTP two-step verification for all player accounts. 88fdb staff systems require multi-factor authentication for all privileged access.
• Penetration testing and vulnerability management: The 88fdb platform is subject to periodic penetration testing and vulnerability assessments. Identified security issues are prioritised and remediated according to their severity rating.
• Incident response: 88fdb maintains a documented data breach incident response procedure. In the event of a personal data breach that poses a risk to affected individuals, 88fdb will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

88fdb reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. When material changes are made to this policy, 88fdb will notify registered players via email to their registered address and/or via a prominent notice on the 88fdb platform, prior to the changes taking effect.

The "last updated" date displayed in the hero section of this page will be revised each time an amendment is published. Your continued use of the 88fdb platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised policy, you should cease using the platform and may request account closure by contacting [email protected].

We encourage you to review this Privacy Policy periodically so that you remain informed about how 88fdb collects, uses, and protects your personal data. The most current version of this policy is always accessible at https://88fdb.io/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 88fdb, please get in touch with our support and data protection team using the contact details below. All communications must be in English.

• Email: [email protected]
• WhatsApp: +880 1700 000000
• Website: www.88fdb.io
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)